Who fixes my problem?
Pick the issue. We show the desk responsible, the official channel, and what to do if nobody answers.
Professionals, students and RWAs run the Forum.
Pick a role that fits the time you have.
Report an issue
Four short steps. You get a reference number and the official channel to file with.
Reports sent from this device
Where is my report?
Enter the reference and the last 4 digits of your mobile. Five stages, and you are told at each move.
Both are on your confirmation. The last 4 digits stop anyone else looking up your report.
Official channels
24 portals and helplines that create a record. Filter by what you need.
Step-by-step guides
One page per issue: who is responsible, which portal to use, what to attach, and when to escalate.
Your rights
11 charters with a deadline you can quote back. Tap one for the steps and the source.
Who is responsible
Parliament to your street. Tap a role for its remit and official page.
Your ward
36 councillors elected on 2 March 2025, with the official sources to verify them.
Search your sector on GMDA's GIS and read the ward number.
OneMap GGMThe district published 2025 municipal voter lists by ward and booth.
gurugram.gov.inPut the ward number on every complaint; it routes to the right engineer.
Report an issue| Ward | Councillor | Party, as elected | Reports | Verify |
|---|
Source: results declared 12 March 2025, as reported. Some independents have since joined parties. Office contacts are being collected.
The civic charter
What you owe the city, and what it owes you. Tick what already applies; it stays on your device.
Your civic score 0 / 0
Accountability
Every report counted by cause and status, against the Forum's own commitments.
Updates
Stories, photos, videos and press, published by the Forum's team.
Join the Forum
Three ways in. Pick one and leave your details.
Volunteer sign-in
For the Forum's ward volunteers and coordinators. Residents report issues on the report page.
Reports
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Open reports with a pinned location. Tap a pin to open the report.
What Gurugram is talking about: public posts on Reddit, local news and the Forum's own reports, scanned daily and sorted into the Forum's issue types, with suggested actions. No names are stored. X/Twitter and Quora offer no free, permitted access; they can be added if the Forum ever pays for the X API.
Publish stories, news, photos, videos, social posts, testimonials and pop-ups. Published items appear on the site within two minutes; nothing needs a developer.
New post
Social accounts
Links appear in the footer and on the Updates page once set.
Weekly round-up and search engines
The cron drafts a weekly civic round-up as a story with source "auto:weekly:…". It waits in the list below for the review window, then publishes itself unless someone holds it.
Everyone who registered on the site or sent a report, with first-party usage counts. Export is for the Forum's own use only, as promised in the privacy notice.
Automatic checks: database, storage, the daily cron, the email queue, every official link on the site and the news sources. Red items need a volunteer's attention.
Ward volunteers
One lead and one support volunteer per ward. Volunteers see only the reports in their wards; every ticket shows its ward's volunteers.
| Ward | Councillor | Lead volunteer | Support volunteer |
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Accounts
Add a volunteer
About the Forum
A citizens' platform that gets Gurugram's problems to the right desk and follows them to closure.
How it is run
What you can check
Contact
Sidharth Yadav, project lead
+91 98993 75445
contact@gurugramvisionforum.org
Sector 29, Gurugram, Haryana
What Gurugram is talking about
Civic problems residents raised this week on public forums, in local news and in reports to the Forum, sorted by issue, and what the Forum plans to do about them.
What's new from the authorities
Notices and news from the official bodies this site links to, collected every day. Each item opens the official page.
Reports are private
What residents report stays with the Forum team that works on it. Nothing about a single report is published: no reference number, place, date or description. What is public is the count of reports in each ward, by issue type and by stage.
Privacy notice
What we collect. When you report an issue we store the issue, the place, your description, your name and mobile number and, if you give them, your email and the documents you attach. The Forum uses them to map the report, file it with the responsible desk on your behalf when you ask, and tell you what happened.
What is public. No report is ever published on its own. The dashboard and the ward table show counts only: how many reports there are by issue type, ward and stage. Your name, mobile number, email, description and documents are never shown publicly and are sent to no one except the official desk the report is filed with.
Who sees your details. Only the Forum's signed-in volunteers for your ward and its coordinators, each of whom agrees in writing to use them for the report alone.
Messages. We message you only about your report, on the channel you used.
Retention. Reports are deleted 24 months after they close, with their attachments. To limit abuse we keep a salted hash of your connection address for one hour, never the address itself.
Your choices. Write to contact@gurugramvisionforum.org to see, correct or delete what we hold, quoting your reference number.
Last updated 8 October 2026.
Accessibility statement
This site aims to meet WCAG 2.2 level AA: keyboard access, visible focus, 44px tap targets, text at 16px or larger, colour never used alone, and reduced motion respected.
Known gaps: the ward map lookup depends on an external site, and the maps need an internet connection.
Tell us what does not work for you: